“I purchased a Tivoli Model One from you last week and explained that I was hoping it would arrive to Auckland before my husbands birthday. On opening, we were both delighted to see that you had gone to the trouble of actually wrapping the Model One box with birthday paper….and ribbon! Thank you very much, the little extras in customer service go a long way, and is really appreciated.”

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“The inclusion of the gZero6 SC (speaker cables), has just brought the whole system on song. I truly believe that these KLEI cables have been the most substantial upgrade for the money invested in our system! I feel all our components have come together at their full potential. As a whole, the KLEI cables have transformed our music with tremendous smooth detail, speed, tightness & space, not least improving the bass beyond what I thought was possible.”

“The NuPrime DAC10 does everything as promised, John.  I always like reading your descriptions of new products because they turn your personal experience into an enticingly seductive account of the sound pleasure to come for only a (comparatively) small expenditure. But what I like best is that these are no idle promises; what you describe is what we get.  The sound stage in particular is terrific, filling the middle between the speakers and the tonal quality is equally enhanced, notably in middle registers and with strings which is always a hard task. What I didn’t expect was the amazing improvement to the bass end — more clarity, more pronounced instrument timbre, more presence, more weight even! Great stuff.  Thanks for your suggestions and advice as always.”

“They (Sonus faber Pryma headphones) have arrived and just perfect…) I was able to set the equaliser to flat and wow the sound..)  Many thanks for the great service.”

“Popped the Dynavector (DV20XL2) in and was impressed by the definition. After a few hours playing I think that the really big difference is the separation of, well, everything. Not only channel separation but the three dimensionality increases multi-fold, each instrument has it’s own place in the room The bottom end is much more musical too. And it sounds so sweet! So thanks for the steer. I’m happy as Larry!“